Frequently Asked Questions

Everything you need to know about your BloxBasket experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start a request for a refund or a size exchange.

How do I know which size will fit me best?

Every product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garments for the most accurate fit.

Are your materials sustainably sourced?

At BloxBasket, we prioritize ethical manufacturing. 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking page so you can follow your package's journey.